Thank You Precision Reflex, Inc. (PRI)

A couple weekends ago I broke a couple pins off the PRI AR-15 barrel nut wrench I was using. It's about as tough a tool as the application allows, but the barrel nut of the 9mm RRA upper was being really stubborn. I used the e-mail form on the PRI website, asking for a couple replacement pins, and the next day I had an e-mail from Tony Holdren at PRI. I sent him a few pictures of the broken wrench and he said to send it in, and they'd replace it. So I sent it Priority Mail last Tuesday, and had a new one back via UPS this Wednesday. I've had the barrel nut soaking with Kroil for a while. Wish me luck.